Return and Refund Policy
Returns and Refunds
I want you to be completely happy with your purchase. If your order arrives damaged or goes missing during delivery, I’ll provide a full refund.
What I cover:
Damaged prints or products
Lost or missing deliveries
Items that don't arrive
How to claim: Contact me within 30 days of your delivery. Email photos of any damage and I’ll sort it out straight away.
Refund process:
Full refunds will be processed within two working days
Refunds are returned to your original payment method
There is no need to return damaged items
Contact: Get in touch through my contact page or email with your order details.
This policy applies to all orders placed through our website. Digital downloads are non-refundable unless the file is corrupted or cannot be accessed.